Shipping policy

Shipping within the United States

• Free standard shipping on all orders of $39 or more.
• Orders under $39 ship for a flat rate of $6.99.
• Orders ship within 2 business days. Most orders arrive within 3–5 business days after they ship.

International shipping

We ship to 37 countries outside the United States with DHL Express. Shipping costs are calculated at checkout based on your destination and order weight. Delivery usually takes 1–2 weeks after the order ships.

Import duties and taxes are calculated and collected at checkout, so there are no extra charges on delivery.

Order tracking

Once your order ships, you'll receive an email with a tracking number.

Damaged, lost or incorrect orders

If your order arrives damaged, goes missing in transit, or isn't what you ordered, email support@bigvita.com and we'll make it right. All purchases are covered by our 90-day money-back guarantee.

Countries we ship to

United States, Argentina, Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, Indonesia, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom, Vietnam.